Politique de confidentialité

At TouchData, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you interact with our website and make purchases from our online store. By using our services, you consent to the practices described in this policy.

1. Information We Collect

   • Personal Information: When you place an order or create an account, we may collect your name, email address, shipping address, billing address, and contact information.
   • Payment Information: To process payments, we securely collect and transmit payment details necessary to complete your purchase. We do not store any credit card information on our servers.
   • Device Information: We may collect information about the device you use to access our website, such as IP address, browser type, and operating system.

2. How We Use Your Information

   • Order Processing: We use your personal information to process and fulfill your orders, including shipping, delivery, and customer support.
   • Communication: We may use your contact information to provide updates regarding your order status, respond to inquiries, and send promotional materials with your consent.
   • Analytics: We analyze data to improve our website, enhance user experience, and optimize marketing strategies.

3. Data Sharing and Disclosure

   • Service Providers: We engage trusted third-party service providers who assist us in delivering our services, including shipping carriers, payment processors, and marketing platforms. These providers have limited access to your information and are obligated to protect its confidentiality.
   • Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., court orders or government agencies).

4. Data Retention

   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
   • If you wish to delete or modify your personal information, please contact us using the details provided below.

5. Security

   • We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
   • However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

6. Third-Party Links

   • Our website may contain links to other websites that are not operated by us. Please note that we have no control over the content and privacy practices of these third-party sites. We encourage you to review their respective privacy policies.

7. Children's Privacy

   • Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Updates to this Privacy Policy

   • We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised version will be effective as of the date mentioned at the top of the document.

9. Contact Us

   1. If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at support@touchdata.io.

1. International Data Transfers

• Your information may be processed and stored on servers located in different countries or jurisdictions. By providing us with your information, you agree to the transfer of such information outside of your country or jurisdiction.

1. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can modify your browser settings to refuse cookies or receive notifications when cookies are being sent. However, please note that certain features of our website may not function properly if cookies are disabled.

1. Marketing Communications

• With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You have the option to unsubscribe from these communications at any time by following the instructions provided in the emails or contacting us directly.

1. Your Rights

• You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

1. Privacy of Minors

• Our services are not directed towards individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with their personal information without consent, please contact us immediately. We will take steps to remove the information from our records.

1. Consent

• By using our website and providing us with your personal information, you consent to the collection, use, disclosure, and retention of your information as outlined in this Privacy Policy.

1. Governing Law

• This Privacy Policy is governed by and construed in accordance with the laws of Hongkong. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts in Hongkong.